Privacy Policy

AlphaLoop's Privacy Policy

AlphaLoop, Inc. ("AlphaLoop") holds security and the privacy of personal information paramount. AlphaLoop commits itself and its reputation as an information security company to protecting personal information.

AlphaLoop complies with United States federal, state and EU/GDPR personal identification and information privacy laws, which relate to the transparency, accountability, collection and use of personal information gathered through our cloud offering and on-premises solution. This AlphaLoop Privacy Policy describes our methods for collecting personal data and use of the information we collect through our cloud offering interfaces.

For questions regarding the AlphaLoop Privacy Policy and practices, please contact us at hello@runalphaloop.com

Data Protection Standards

AlphaLoop meets or exceeds the U.S. Department of Commerce's Fair Information Practices for information privacy and data protection. With regard to the use and retention of personal information, AlphaLoop adheres to the strictest United States and EU conditions and recommendations for data collection, transfer, distribution, access, publication, integrity, security and notifications.

Access to password protected and secure areas of our cloud service is restricted to authorized personnel. All data transmitted through AlphaLoop's system is encrypted in transit and at rest.

AlphaLoop may block access to our cloud service without notice when security breaches are suspected or malicious actions detected. When this happens, the server's Internet Service Provider will be notified of the server's IP address along with the activities time and duration of occurrence.

Privacy Statement

The Privacy Policy helps customers, prospects and business professionals understand AlphaLoop's collection and use personally identifiable information.

AlphaLoop collects and retains personal information only when our customers voluntarily provide it as part of the requirement for using our cloud-based offering. AlphaLoop collects first and last names and email addresses of customer employees, contractors, and customers as part of our service.

Information Use

AlphaLoop does not share, sell, rent, or trade personal information with third parties.

AlphaLoop retains personal information in its system for as long as needed. AlphaLoop may disclose personal information in response to legal requests and comply with legal processes. AlphaLoop may use personal information to: protect and defend the corporation's physical and intellectual property; take action against threats to personal safety; report service and software license agreement violations, and as required to comply with any US or international laws.

For an AlphaLoop support request, customer data loads onto AlphaLoop servers. AlphaLoop does not share or distribute customer information except as stipulated in the contractual agreement between AlphaLoop and our customers as required by law. Customers should refer to their AlphaLoop Software License Agreement for details.

When updates are made to the Privacy Policy regarding the use of personal information, AlphaLoop will post announcements on their website prior to the change going into effect.

To request removal of your personal information from the AlphaLoop cloud-based offering, contact your AlphaLoop representative or submit a request via email. AlphaLoop may not be able to fulfill all requests but will use best efforts to work with any individual that has had their information provided to AlphaLoop via a customer agreement with AlphaLoop. When AlphaLoop is unable to remove personal information, you will be notified.

Privacy Policy Changes

AlphaLoop may update its Privacy Policy. AlphaLoop reserves the right to modify this statement at any time and will post updates on our website at https://runalphaloop.com. When personal information is collected, it is governed by the policy in effect at the time. Before changes are made to our Privacy Policy, AlphaLoop will post a notification announcement on our website. Use of AlphaLoop materials following a Privacy Policy update represents your agreement with the change.

Changing Personal Information and Opt-Out

To request removal of your personal information from the AlphaLoop cloud-based offering, contact hello@runalphaloop.com

For questions regarding the AlphaLoop Privacy Policy, send email to hello@runalphaloop.com